Cannot encode new keys after moving servers


I just moved my installation from one server to another. Everything seems to be working well except when I try to restrict the access to the feeder to “access key users only” (key holders)

After I click “Create Feed” I get a 403 page. This only happens when using keys.

What do I need to do to solve this?

I would like to add the error I am getting:


You don’t have permission to access /feeder/makefulltextfeed.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


Hi there, could you please email us with the URL where you have this installed so we can take a look. Email:

Just installed…getting 403 forbidden errors targeting any url outside of my own using FullText. Ran the compatibility test before purchase and passed all tests. Am I missing something tucked in the config file or some other solution?


If you email us a link to your installation - email - we’ll take a look.