Hi Dan, that’s strange, our help address does appear to be working. Not sure why it bounced for you.
As for the list of sites lacking author info, here’s a quick update:
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Boston Globe - this site currently only inserts the author using Javascript. The Push to Kindle mobile app currently ignore content that’s not available as plain HTML, so it’s not something we’re able to pull in just yet, but we have plans on improving this in a future update.
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Slate - fixed!
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FiveThirtyEight - we already pull in author info for the site, but some articles don’t list an author, only ‘FiveThirtyEight’, so perhaps you saw one of those. But we’ve improved extraction for the site in general. If you spot any articles without author, feel free to get in touch again with the article URL and we’ll take a look.
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Politico - fixed!
Thanks for reporting these. Happy to try and improve the output where we can, so feel free to post again if you spot any more issues.